Story and photo by Christopher J Davies
We all know that caveat emptor is Latin for, "Let the buyer beware". This phrase should definitely be used when comparing frequent flyer programs and airline policies for redeeming a "free" ticket.
As a member of several frequent flyer programs, I am outraged over the hassle and cost that some airlines put me through. I feel like a number of my most-frequented, so-called "classic" carriers have totally turned their backs on me, the customer.
Last month, I needed to fly from Denver to New York on two back-to-back weekends. Rather than be penalized with hiked up rates for purchasing tickets at the last minute, I decide to cash in some "free" tickets. The two experiences I had illustrate the drastic difference between a larger carrier and one of the “low-cost” carriers.
Flight on May 1, 2009 via United Airlines #558
For my first trip, I decided to use 25,000…